Joman Auto Service

Reviews about Joman Auto Service

• Michael Williams

  Nov, 22 2018
  ★ ★ ★ ★ ★
  It's hard to know where to begin this review. I was an extremely picky, semi-frazzled used car buyer from out-of-state and had little time to have the vehicle inspected and make the purchase. After a quick Google search, I came across Joman Auto Service. At the time, they had sixteen 5-star reviews. I thought surely there was some sort of mistake. I'm happy to say, I was wrong.
  
  From the start Ricardo was honest, professional, friendly, and patient. Given my short clock and long travel distance, I hit him with every question I could think of (via phone and email), and Ricardo answered each one as if it were my first -- patiently, honestly, and accurately. Not only did Joman Auto perform an amazingly detailed vehicle inspection at an unbelievably acceptable rate, but they did so in a timely manner.
  
  Once, the inspection was completed and I'd made the decision to purchase the vehicle (and my plane ticket), Ricardo went the extra mile by consulting on tires for the vehicle. He let me know that I could probably make it back home on the existing ones, but new ones would be safer. He recommended I try to get the dealer to cover it. The dealership refused based on the fact that I'd already talked them down on price. At this point, Ricardo provided me with several other options, including advising me on unaffiliated businesses that could do the work if I preferred. His honesty and the fact that he didn't try to up-sell me actually sold me and I had him handle the tire swap. He even opened the shop extremely early on his day off in order to get me in before I hit the road.
  
  I am now home happily driving my "new" used car. I didn't tell Ricardo, but I had my personal mechanic (who just happens to be one of my best friends from childhood) inspect the vehicle. Not only did he say that Joman caught everything he would have, but he mentioned that Joman's standards were a bit higher than his own. That made me feel even better about the purchase.
  
  I guess what I'm trying to say is if you're anywhere within driving (or towing) distance of these guys, make them your first stop. It wouldn't be a stretch to say my experience with Joman Auto Service is making me reconsider my definition of "driving distance". Seriously, these guys are great!
• Adriano Rebelo

  Sep, 23 2018
  ★ ★ ★ ★ ★
  They say finding a good mechanic is like finding a good orthopedic surgeon. If so, you have just found the Dr. James Andrews of mechanics. Ricardo is arguably the most renowned mechanic in his profession for oil changes, brake pads, and tune ups. He has also been credited with performing some of the earliest computer assisted diagnostics. Some of the most common procedures performed by Ricardo are engine swaps and transition rebuilds, and generally he is considered a top specialist in repairing damaged air conditioning. I been going to Ricardo for years, and he defines excellence. Going above and beyond is a daily routine. As previous comments would suggest, this man will go as far as to give you the shirt off his back. Take your car there, you will not be disappointed, I personally guarantee it.
• Kim Nguyen

  Apr, 29 2018
  ★ ★ ★ ★ ★
  We came all the way from Minnesota because we were on a road trip to see the east coast and unluckily, our car broke down while in Manhattan and it turned out that our battery and alternator was horrible! We couldn't even turn the car on while in Manhattan! And then eventually a very nice officer was able to help us get a new battery for our car and the car worked but it was obvious that it could break down any moment so we quickly tried to get back to our hotel which was in Linden and when looking up auto services we ran across this one and it had very high reviews saying that they were trustworthy so we went to them and got a new alternator! The price was reasonable and the man that helped us, Ricardo, was very nice and patient with us. He seemed know his stuff. They were even nice enough to give us a ride to and from our hotel because it took them about 4-5 hours to replace it, so they dropped us off and then picked us up when the car was ready. We were able to go to D.C and now we're on our way back to Minnesota and the car is going without a problem! Definitely a trustworthy place and the service is great!

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